| Information Center |
Features |
|
Facts and Solutions |
|
Reports |
|
How it works |
|
Technical Details |
The Facts
- Phone operators and secretaries forgot to inform that someone called you.
- Employees use your phone for personal reasons and don't report it.
- The number of lines which are really required either in excess or shortage.
- Accountants waste time identifying personal calls and allocate cost through departments
The Solutions
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Provide users the access to view incoming calls to help improve
customer service.
- Phone abuse can be monitored, providing printable facts for action.
- Occupancy reports indentify those free/busy lines or
extensions.
- Provide your accountant with an accounting-accurate automated journal
entry.
- Provide managers with personal or long duration calls to eliminate such
problems.
In Few Words
Good telecommunication
management can improve the bottom line by reducing the cost,
spot operational problems, increase employee productivity and customer
satisfaction.
Resources
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